Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times:

  • Domestic (Mexico): 3–7 business days
  • International: 7–21 business days depending on destination

Carriers We ship via DHL, Estafeta, and other carriers depending on your location. You will receive a tracking number once your order has shipped.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking link. Please allow 24–48 hours for tracking information to update.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the buyer's responsibility and are not included in our shipping rates.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email].

Contact Us For shipping questions, reach us at cosmeticosdenatasha.mx@gmail.com or through our contact page.